The platform is experiencing some issues - we are very sorry about it. Our engineers are already working on stabilizing the system. If you would like to get live updates on the status please subscribe on our status page here.
How can I tell if the document has been successfully dispatched via SFTP or FTPS?
Created on 2016-10-11 21:04:46; Last updated on 2020-08-08 00:00:06
The dispatch status of the EDI invoice can be monitored as described on our integration site. ( see this page )
In short, the folders may be monitored to see where the EDI file appears:
*sent* Stores successfully dispatched files. There will also be a dispatch results file available for each sent document. The dispatch results file has the same name as the original file, but has ‘.dispatch.xml’ appended.
*failed* Stores files which didn’t pass the validation and therefore which weren't dispatched. There will also be a validation results file available for each failed validation file. It has the same name as the original file but ‘.failed.xml’ appended.
*dispatchfailed * Stores files which passed the validation, but which couldn’t be dispatched. There will also be a dispatch results file available for each failed dispatch file. It has the same name as the original file but ‘.dispatchfailed.xml’ appended. Dispatch might fail because of an invalid e-mail address in the document.
2 people found this helpful.